Solutions-Based Approach                                                                                                                 

To support our clients and ensure optimal results with their infrastructure improvement plans, we cultivate each project through a comprehensive solutions-based approach:

1. System Evaluation:

  • Preliminary meeting(s) to assess the nature and extent of the client's facility improvement goals.
  • No-cost consultation and evaluation of existing equipment or facility.

2. System Design:

  • Determination of equipment configuration through site visit(s) and meeting(s) with facility personnel.
  • Development and presentation of a tightly-focused project proposal.

3. Project Financing:

  • Purchase, rental, or lease options.
  • Utilization of various federal, state, and local government financing options, including grants and low-interest loans.

4. Project Implementation:

  • Filing of permit application(s) for regulatory agency approval(s).

5. Professional Installation:

  • Certified and experienced equipment technicians to install systems per design requirements.
  • On-site equipment commissioning to meet performance standards per project specifications.

6. Product Training & Support:

  • Detailed, on-site training of equipment (do's, don'ts, how's & why's) with facility personnel.
  • Weekly and quarterly follow-up communication to track performance, answer questions, and make adjustments.

7. Warranty & Technical Support:

  • Responsive technical support team to troubleshoot, repair, or replace faulty components.
8. Order Fulfillment (Spare Parts / Replacement Parts / Commodities):
  • Friendly and knowledgeable customer service reps.
  • Experienced technical support team for system configuration and troubleshooting.
  • Same-day or next-day shipping.
9. Additional Services:
  • Comprehensive energy audits to identify no-cost and low-cost efficiency measures.
  • Facility baseline energy usage profile for benchmark comparison with peer averages.
  • Energy supply procurement and RFP development for competitive bidding purposes.
  • Forensic engineering and expert witness testimony for insurance claims and legal disputes.